FAC 4. Empathy

Empathy is the ability “to walk a mile in another person's shoes.” Being able to empathize with someone requires that we be curious about another person’s perspective. This tool helps you learn how to put yourself in the other person’s position and understand fully how they see things, without judgement.

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See Chapter 4.2 of the Guide for more about the skills a facilitator needs for community-led work, including the ability to listen, understand others and be patient.